THE IMPACT OF WORKPLACE HARASSMENT ON EMPLOYEE PERFORMANCE AND MEDIATING ROLE OF THE PROFESSIONAL DEVALUATION AND EMOTIONAL ABUSE

Abstract

This study examines the impact of workplace harassment on employee performance, focusing on the mediating roles of professional devaluation and emotional abuse. Drawing on data from employees in the banking sector, the research identifies harassment as a critical factor negatively influencing organizational and individual productivity. The findings reveal that while workplace harassment shows an insignificant direct relationship with employee performance, emotional abuse and professional devaluation significantly mediate this relationship.

Statistical analyses, including regression and correlation, highlight emotional abuse's significant role in exacerbating the adverse effects of harassment. The study emphasizes the need for organizations to develop robust policies, promote emotional resilience, and create supportive workplace cultures to mitigate harassment's negative impact. Future research directions include exploring personality traits, organizational factors, and broader industry applications. The results underscore the importance of fostering harassment-free environments to enhance employee satisfaction, performance, and organizational success.