A PHENOMENOLOGICAL STUDY ON THE CHALLENGES IN THE BIOMETRIC ATTENDANCE SYSTEM AT COLLEGE EDUCATION SINDH

Abstract

This phenomenological study is a justification of those who faced live challenges in colleges of Sindh, this study covered the Gaps where of the Biometric Attendance System (BAS) effected on the performance of Staff in the College Education sector across Karachi and Hyderabad, Sindh. This study aims to determine the needs to monitor the staff performance and regularity during duty using the Biometric attendance system introduced by the Sindh Govt, to judge the staff performance using an Electronic device across various sectors of Sindh. This research aims to ensure that the human experience of this E-governance innovation is genuinely authentic. This study is designed as a qualitative study. Data were gathered from the 19colleges+1IT officer=20 of Sindh Education sectors and designed a semi-structured interviews with Karachi and Hyderabad Lecturers/Aps and IT officials. The study analyzed the challenges between the policy designer and ground realities, that whole study is divided in 3 themes:  4 The study concludes that the BAS is functioning as having no worth among the personnel; it is costly and unsustainable in remote areas; and its mandate to have all be obliged to the command of E Governance is a policy failure due to people having no resources, issues with electricity, and costs. It strongly recommends to the stakeholder and Policy makers that introduced the flexibility eco device or substitute as replace the defective hardware with a more reliable geo-location Application and assigning a centralized, open the 24-hour technical support of IT Department, according to the infrastructure of that Geographical Area as well as ensure flexibility solutions drive the accountability, than distrust, threats of jobs to the employees.