ANALYZING DIVERSITY ON ORGANIZATIONAL LEVEL OUTCOME I.E. ORGANIZATION CITIZENSHIP BEHAVIOR AND ORGANIZATIONAL EFFECTIVENESS AS IMPACT OF HRM PRACTICES

Abstract

Purpose – The main purpose of this paper is to analyze unobservable, less visible, unrevealed and hidden aspects of diversity. Diversity plays substantial role in Organization’s outcome.

Design/methodology/approach – In this research structural equation modelling (SEM), and the research model was determined through the Smart PLS 3.0 software (Ringle et al., 2012). PLS-SEM is non parametric testing and it was used to assess cause-effect relationship models. Data was collected in 45 days’ time period. The questionnaire was sent through WhatsApp, LinkedIn. Five-point scale was adopted. Literature reviewed was mainly based on published works, including papers, books and reports.

Findings – The results of this study supports the hypothesis proposed in the theoretical model. In particular, the results indicated that HRM Practices has significant relationship with WFC, OCB & OE in manufacturing & service sector of Karachi, Pakistan.

Originality/value –This is unique study evaluating WFC as mediator between HRM Practices, OCB &OE. Further this study use personality as moderator between HRM Practices and WFC. This study is also unique in its methodology it uses advance technique like IPMA, PLS Predict & MGA to analyze data and interpret results.