IMPACT OF OVERQUALIFICATION ON BURNOUT AND EMPLOYEE’S SILENCE: MEDIATING ROLE OF INJUSTICE PERCEPTION AND MODERATING ROLE OF PERCEIVED ORGANIZATIONAL POLITICS

Abstract

Drawing on the deprivation theory, the study investigated the impact of overqualification on employee silence and burnout via moderating role of perceived organizational politics (POP) and mediating role of injustice perception of employees. Time-lag data from 271 employees of Pakistani service sector organizations was gathered at three measurement points. The minimum qualification of the selected respondents was graduation. The results were statistically analyzed through SPSS by using PROCESS macro. The moderated mediation model used in the study confirmed that influence of overqualification on employee burnout and silence with mediating effect of injustice perception and moderated effect of perceived organizational politics. This study observed important concerns relating to some important factors in organizational settings such as overqualification and their positive effect on burnout and employee silence. The policy makers and human resource specialists may get more insight regarding how this problem is affecting the performance of qualified individuals.