ROLE OF EMOTIONAL INTELLIGENCE IN ORGANIZATIONAL INNOVATION: MODERATING EFFECT OF EMPLOYEE TRAITS

Abstract

In today's rapidly changing corporate environment, organizational innovation is critically crucial for success and establishing a competitive edge.  Emotional intelligence is the ability to comprehend and successfully manage emotions, and it has a significant positive impact on corporate innovation. However, how a specific employee thinks and behaves may change how emotional intelligence affects innovation. The importance of emotional intelligence to innovation can vary depending on a variety of factors. These elements interact, supporting organizations in realizing that they must encourage the growth of emotional intelligence while also taking into consideration the unique features of individual employees to foster employee innovation, for this study data is collected from the banking sectors of Rawalpindi and Islamabad, which is quantitative and uses a sample size of 384. The finding of this study is, that emotional intelligence has a positive impact on organizational innovation, and employee traits also have a positive moderating effect on organizational innovation. the employee traits neuroticism and extraversion positively impact emotional intelligence and openness to experience quite negatively and conscientiousness and agreeableness have a strong negative impact on emotional intelligence.