VALIDATING THE CONSTRUCTS OF EMPLOYEE PERFORMANCE MODEL THROUGH CONFIRMATORY FACTOR ANALYSIS: EVIDENCE FROM PAKISTAN'S TELECOM SECTOR

Abstract

This study aims to validate the measurement model comprising five core constructs—Transformational Leadership, Organizational Culture, Emotional Intelligence, Organizational Commitment, and Employee Performance—through Confirmatory Factor Analysis (CFA). Drawing from responses of 370 employees across multiple telecom organizations in Pakistan, the research employs Structural Equation Modeling (SEM) using AMOS software to test the validity and reliability of each construct. The CFA procedures, including both individual and pooled analysis, confirm that the constructs meet the requirements for construct validity, convergent validity, discriminant validity, and composite reliability. The results demonstrate that the measurement model satisfies the necessary psychometric standards and can be confidently used for further analysis in empirical studies on employee behavior and performance in the telecom sector. The significance of this paper lies in its methodological rigor and contextual relevance, offering insights for scholars and practitioners interested in employee dynamics within rapidly evolving service industries.