EVALUATING THE EFFICIENCY AND EFFECTIVENESS OF A CLOUD-BASED HRM SYSTEM WITHIN AN ERP SUITE

Abstract

This comprehensive study examines the transformational impact of cloud-based Human Resource Management Systems (HRMS) integrated within Enterprise Resource Planning (ERP) suites. Through mixed-methods research involving 120 organizations and five in-depth case studies, we identify key efficiency metrics and effectiveness indicators that determine successful implementations. Our findings reveal that cloud-based HRMS solutions deliver average cost reductions of 32% in HR operations while improving process accuracy by 28%. However, the research also highlights significant data security and system integration challenges that account for 42% of implementation delays. The study contributes to academic discourse by applying the Technology Acceptance Model (TAM) to enterprise software adoption while providing practical frameworks for organizations transitioning to cloud HR solutions. Key recommendations include phased implementation strategies, enhanced security protocols, and employee-centric design principles that address the 68% user resistance rate observed in first-year deployments. This research fills critical gaps in longitudinal performance data and cross-industry comparisons of cloud HRMS implementations, offering actionable insights for scholars and practitioners in digital HR transformation.