TRANSFORMATIONAL LEADERSHIP,EMOTIONAL INTELLIGENCE,AND INSTITUTIONAL PERFORMANCE IN UNIVERSITIES

Abstract

Leadership and emotional intelligence are increasingly recognized as critical drivers of institutional success in higher education. This study explores the influence of transformational leadership and emotional intelligence on institutional performance within universities using a quantitative approach. Through random sampling, data were collected from 200 academic and administrative staff across a representative mix of public and private universities located in Lahore. Standardized survey instruments were employed to measure transformational leadership behaviours, emotional intelligence competencies, and key dimensions of institutional performance, including academic quality, operational efficiency, and stakeholder satisfaction. Statistical analyses, including Pearson correlation and multiple regression, revealed that both transformational leadership and emotional intelligence are significant predictors of institutional performance. The study highlights the value of developing leadership and emotional competencies to enhance university performance.